Privacy Policy

Boost Engagement (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of engageboost.com, including any content, functionality, and services offered on or through engageboost.com (the "Website"), whether as a guest or a registered user.

When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

Information We Collect About You

When you access the Website, the Company will learn certain information about you during your visit.

Information You Provide To Us: The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries, providing comments, and providing information when ordering a product or service via the Website.

Information We Collect Through Automatic Data Collection Technology: As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This may include information about your location, traffic pattern, IP address, operating system, and browser type. This data helps us improve our Website and services.

Use of Cookies and Pixels

Our website uses cookies and server logs to collect information about how our site is used, including date/time of visits, pages viewed, and referring websites. The Company also reserves the right to use social media pixels in compliance with each platform’s policies.

Third-Party Use of Cookies

Third parties, including advertisers and analytics providers, may use cookies or other tracking technologies on our Website. We do not control these technologies or how they may be used.

Email Information and Policies

If you correspond with us via email, we may retain your messages and contact information. We do not sell or rent our email lists. You may opt out of our emails at any time by using the unsubscribe link provided.

How and Why We Collect Information

We collect your information to record your participation in activities, fulfill purchases, send newsletters, or improve our services. Visitors can generally browse the Website without submitting personal information.

How Do We Use the Information That You Provide to Us?

We use personal information to operate the Website, fulfill orders, provide services, and send promotional offers. From time to time, we may display advertisements or make third-party product offers.

Disclosure of Your Information

We do not sell, rent, or lease personal data. We may share information with affiliates, service providers, or in legal circumstances as described above.

Notes and Personal Content

The CultureFest application includes a notes feature that lets you save personal notes, and lets event staff (sales representatives, vendors, managers, and administrators) save notes associated with attendees they interact with. Notes you create are stored on our servers and are visible to you within the application; they are not shared with other end users. Notes are retained for the duration of the event and a reasonable period afterward for support and record-keeping purposes, after which they may be deleted in accordance with our retention practices. As with all data you submit to the Website, authorized Boost Engagement personnel may access notes in the course of operating, maintaining, securing, or supporting the service. You may request deletion of your notes at any time by contacting [email protected].

In-App Messaging

The CultureFest application includes an in-app direct-messaging feature that lets attendees, vendors, sales representatives, managers, and administrators send messages to one another during the event. Messages are stored on our servers and delivered only to the participants of each conversation; they are not shared with other end users.

Staff oversight. Because CultureFest is a moderated event environment, in-app messages and broadcasts may be reviewed by authorized event staff and Boost Engagement personnel for the purposes of moderation, safety, abuse prevention, support, and enforcing our terms of use. Reviewers may read the full content of messages in order to investigate flagged content, follow up on reports, or take action on content that violates our rules. In-app messaging should not be used to send sensitive personal or confidential information.

Messages are retained for the duration of the event and a reasonable period afterward for support, moderation, and record-keeping purposes, after which they may be deleted in accordance with our retention practices. You may request deletion of your messages at any time by contacting [email protected].

SMS/Text Messaging Terms and Privacy

Program Description: Boost Engagement operates an SMS messaging program to send subscribers transactional notifications, account updates, appointment reminders, and promotional offers related to our services. By opting in, you agree to receive these messages from Boost Engagement (Dayton, OH).

How We Obtain Consent: We only send SMS messages to individuals who have affirmatively opted in by submitting their mobile phone number through one of our web forms, point-of-sale sign-up flows, or other consent mechanisms, and have agreed to receive messages from Boost Engagement. Consent is not a condition of purchasing any product or service.

Message Frequency: Message frequency varies. You may receive up to 12 messages per month depending on your account activity and the program(s) you have enrolled in. Message frequency varies based on your activity.

Opting Out: You may opt out of our SMS program at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message you receive from us. After opting out, you will receive one final confirmation message and no further messages will be sent. To re-enroll, you may opt back in at any time through our website or by texting START.

Getting Help: Reply HELP to any message for assistance, or contact us directly at [email protected] or by calling 1-800-223-2203.

Message and Data Rates: Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

Supported Carriers: Our SMS program is available on all major U.S. carriers, including but not limited to AT&T, T-Mobile, Verizon, and Metro by T-Mobile. Carrier support may vary. Carriers are not liable for delayed or undelivered messages.

How We Handle Your Mobile Data: Your mobile phone number and SMS opt-in consent data are collected solely to operate this messaging program. We do not sell, rent, lease, share, or disclose your mobile phone number or opt-in status to any third party for their own marketing or promotional purposes. This prohibition applies to affiliates, marketing partners, and data brokers. Your number may only be disclosed to our SMS platform provider (currently Twilio) and telecommunications carriers as technically necessary to deliver messages, or as required by law.

Relationship to This Privacy Policy: All other personal information collected through our SMS program is handled in accordance with the remainder of this Privacy Policy.

Photo & Likeness Release (CultureFest Event)

By registering for or attending a CultureFest event operated by Boost Engagement, LLC (“Boost Engagement,” “CultureFest,” “we,” or “us”), and by affirmatively agreeing to this Photo & Likeness Release at registration, you grant Boost Engagement and CultureFest a perpetual, irrevocable, royalty-free, worldwide, sublicensable, and transferable license to use, reproduce, edit, adapt, publish, distribute, publicly perform, and publicly display photographs, video, and audio recordings that you take at the event or in which you appear — including your name, image, voice, and likeness (collectively, the “Event Content”).

Permitted Uses. The license covers use of the Event Content on the CultureFest in-app live feed and other in-app surfaces; on Boost Engagement’s public social media channels (including but not limited to Instagram, Facebook, LinkedIn, X, TikTok, and YouTube); on Boost Engagement’s websites and email communications; and in promotional, marketing, advertising, recap, case-study, and editorial materials, in any media now known or later developed.

Sublicensing. Boost Engagement may sublicense or transfer these rights to its affiliates, service providers, sponsors, event partners, successors, and assigns for the purposes described above.

Waivers. You waive any right to inspect or approve the finished Event Content or the use to which it may be applied. You waive any claim to inspection, royalty, or other compensation arising from the use of the Event Content. You release Boost Engagement, CultureFest, and their respective officers, employees, agents, sublicensees, and assigns from any and all claims arising out of the authorized use of the Event Content, including claims for invasion of privacy, right of publicity, defamation, false light, or copyright.

Photographer Grant. If you submit, upload, or otherwise capture photographs or video at the event, you also grant Boost Engagement the same license described above with respect to the copyright in those photographs and videos, and you represent that you have the right to do so and that the content does not infringe any third party’s rights.

Eligibility. You confirm that you are 18 years of age or older. CultureFest events are not intended for attendees under 18; if a minor attends, a parent or legal guardian must provide written consent on the minor’s behalf prior to the minor’s participation.

Takedown Requests. Although the license granted above is irrevocable, as a matter of goodwill you may request that Boost Engagement remove a specific image or video from a Boost Engagement-controlled channel by emailing [email protected] with sufficient detail to identify the content. Boost Engagement will review such requests in good faith but is not obligated to act on them, and removal from third-party platforms or downstream sublicensees cannot be guaranteed.

How Do We Protect Your Information?

We use commercially reasonable methods such as SSL encryption and secure hosting. However, email communication is not considered secure, so please avoid sending sensitive information via email.

Policy Changes

We may update this Privacy Policy periodically. Updates will be posted to this page, and material changes may be communicated via email.

Visitors’ GDPR Rights

If you are within the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the rights to access, correct, delete, restrict, object, and port your data. You may also withdraw consent and lodge a complaint with a supervisory authority.

Visitors’ CPRA Rights

If you are a resident of California, you are entitled to certain rights under the California Privacy Rights Act (CPRA), which amended and expanded the California Consumer Privacy Act (CCPA). These include:

To exercise these rights, contact [email protected] with “CPRA Request” in the subject line. We will confirm receipt within 10 business days and respond within 45 days, or up to 90 days if additional time is needed.

Visitors’ CDPA Rights

If you are a resident of the Commonwealth of Virginia, you are entitled to rights under the Virginia Consumer Data Protection Act (CDPA), including:

Boost Engagement does not sell personal data under CDPA.

To exercise CDPA rights, contact [email protected] with “CDPA Request” in the subject line. We will respond within 45 days, extendable once for an additional 45 days if necessary. If your request is denied, you will be informed of appeal options.

Contact Us

Boost Engagement
811 E. 4th Street
Dayton, OH 45402
Email: [email protected]

Effective as of 4/17/2026